News & Updates

June 22, 2022

hiring

Customer Service Associate

Full Time

 Job Description:

  • Provide high level of customer service with a positive attitude
  • Ability to work well with others in a teamwork environment
  • Accuracy, attention to detail, and computer skills a must
  • Greet patients and their families
  • Responsible for checking patients in and out
  • Verifying insurance and demographic information
  • Responsible for collecting copays and account payments
  • Record and maintains copays and account payments
  • Schedule appointments by phone and in person
  • Provide patient plans and register patients on the portal
  • Ability to multi-task and work well under pressure
  • Bilingual preferred
  • EPIC computer system experience desired

 Interested Candidates should email resume to Kristina Lent at [email protected]


Medical Records

Full Time

 Job Description:

  • Provide high level of customer service with a positive attitude
  • Ability to work well with others in a teamwork environment
  • Accuracy, attention to detail, and computer skills a must
  • Ability to multi-task and work well under pressure
  • Maintains historical records by filing documents and adhering to HIPPA guidelines
  • Bilingual preferred
  • EPIC computer system experience desired

 Interested Candidates should email resume to Kristina Lent at [email protected]



July 18, 2018


“HPA providers are opposed to separation of children from their families by immigration authorities and agrees with the AAP position on this topic”
https://www.aap.org/en-us/about-the-aap/aap-press-room/Pages/AAPStatementOpposingBorderSecurityandImmigrationReformAct.aspx


IMPORTANT

  • We often have parents calling for "school notes" to excuse their child(ren) from school due to illnesses or for other reasons.  Please refer to our guidelines regarding school excuse notes before calling to request one for your child.  
  • Did you know that we offer Behavioral Health Services at both our Holyoke and South Hadley locations?  Call our office for more details!
 
 

HOURS OF OPERATION

150 Lower Westfield Road, Holyoke

Monday:

8:00 am-5:00 pm

Tuesday:

8:00 AM-5:00 pm

Wednesday:

8:00 am-5:00 pm

Thursday:

8:00 am-5:00 pm

Friday:

8:00 am-5:00 pm

Saturday:

8:00 am-12:30 pm

Sunday:

8:00 am-12:30 pm

84 Willimansett Street, South Hadley

Monday:

8:00 am-5:00 pm

Tuesday:

8:00 pm-5:00 pm

Wednesday:

8:00 pm-5:00 pm

Thursday:

8:00 pm-5:00 pm

Friday:

8:00 am-5:00 pm

Saturday:

Closed

Sunday:

Closed