Virtual Visits

What is a Virtual Visit?

A Virtual Visit is a secure and confidential live video conference between you and your provider.

How does a Virtual Visit differ from a regular visit?
A Virtual Visit is like a regular office visit. You will be able to interact in real time and communicate just as you normally would in the office.

*** In order to have a virtual visit with one of our providers, you must have an active MyChart portal account.  Please call the office if you need to set one up, 413-536-2393 option 3. ***


Additional virtual visits FAQ's -  English versionversion Espanol 

How to prepare for your virtual visit - English versionvisitas-virtuales-guia-de-uso.pdf

Hours of Operation

Our Regular Schedule

Normal Business Hours

Monday:

7:30 am-5:00 pm

Tuesday:

7:30 am-5:00 pm

Wednesday:

7:30 am-5:00 pm

Thursday:

7:30 am-5:00 pm

Friday:

7:30 am-5:00 pm

Saturday:

Closed

Sunday:

Closed

for urgent sick visits only

Monday:

5:00 pm-7:00 pm

Tuesday:

5:00 pm-7:00 pm

Wednesday:

5:00 pm-7:00 pm

Thursday:

5:00 pm-7:00 pm

Friday:

seasonal only

Saturday:

8:30 am-12:30 pm

Sunday:

8:30 am-12:30 pm

Our Location

Find us on the map